Rental Terms & Conditions

Casa de Cooper villas are located within the Pelican Eyes Resort in the town of San Juan del Sur in Nicaragua.

RESERVATIONS: All quoted amounts are in US dollars. A 50% deposit is required to secure your reservation. Balance must be paid in full prior to taking occupancy.

CANCELLATIONS: Cancellations at least 14 days before check in will be refunded in full. Cancellations between 7 and 14 days before check in will be refunded at 50%. Cancellations less than 7 days before check in are not eligible for a refund. For reservations made through Airbnb, HomeAway and VRBO please refer to the cancellation policy within that booking channel.

CHECK-IN & CHECK-OUT: Upon arrival in San Juan our bilingual property manager Gabriel Zamora will be meeting you for check-in. Regular check-in hours are between 2 and 5 pm and should be pre-arranged with our Property Manager, Gabriel Zamora. Gabriel can be reached by Whatsapp at +505 7783 6454 via email at An additional fee of $10 USD will apply for check-ins after 7 pm.  Check out time is before 11:00 am on the day of departure. Early check-ins are dependent upon the reservation schedule. Arrangements for early check-ins and late check-outs must be made prior to arrival.

SMOKING: Guests are welcome to smoke in outside spaces only. Smoking anywhere inside is NOT allowed. Violation of this section is subject to forfeiture of damage deposit and/or additional charges.

PETS: With the exception of El Faro and Studio Paz Casa de Cooper welcomes small well behaved dogs weighing 20 lbs or less. All pets must be registered with our Property Manager, Gabriel Zamora prior to arrival. Gabriel can be reached by Whatsapp at +505 7783 6454 via mail at Guests are responsible for cleaning up all pet refuse. Pets are not allowed on furniture at any time. Pets are not permitted to be left unattended for an undue length of time, either indoors or out. Guests should prevent pets from producing excessive noise at a level that disturbs neighbors.

QUIET HOURS: Please be respectful of quiet hours which we observe between 9 pm and 6 am.

PARTIES & EVENTS: Parties or events require Owner’s approval. 

AGE LIMIT OF RENTERS: Casa de Cooper is not available for rent by vacationing students or singles under 21 years of age unless accompanied by an adult guardian or parent.

MAXIMUM OCCUPANCY: A maximum number of guests (adults and children included) for each villa is defined as follows: Vista Paraiso 3 bedroom (10); Vista Paraiso 2 bedroom (8); El Faro 2 bedroom (8); Casita Romantica 1 bedroom (3); Studio Paz (4); King Suite (2). Overnight unregistered overnight guests are not allowed.

INCLUSIVE FEES: Casa de Cooper homes are fully furnished and equipped with dishes, towels, bed linens and kitchen utensils, Beach towels are also supplied for the maximum number of guests deigned in the home you are renting.

ELECTRICITY ALLOWANCE: A daily electricity allowance for each villa is designated as follows: Vista Paraiso 3 bedroom (45 KW); Vista Paraiso 2 bedroom (35 KW); El Faro 2 bedroom (35 KW); Casita Romantica 1 bedroom (30 KW); Studio Paz (25 KW); King Suite (15 KW). These are sufficient amounts to power the units including responsible use of air conditioning in the bedrooms. Electricity consumption over the designated amounts will be charged at a rate of $0.50 USD per kilowatt hour.

UTILITY OUTAGES: In the event of a power outage we will do our best to provide electrical service with our back-up generator. 

INVENTORY: An inventory of all items will be taken at check in and check out. Guests are responsible for missing, broken or damaged items and will be required to pay replacement costs.

SERVICES INCLUDED: Casa de Cooper is managed by a dedicated staff of workers who reside in the community. Workers are supervised by an on-site manager who is responsible for their performance and daily assignments. Services include gardening, minor maintenance and repairs, 24-hour security and daily maid service.

TRANSPORTATION: The last 300 meters of road to Casa de Cooper is uphill and unpaved. Extra care is required for guests arriving in low clearance vehicles and compact cars.

FALSIFIED RESERVATIONS: Any reservation obtained under false pretenses will be subject to forfeiture of advance payment, deposit and/or rental money and the party will not be permitted to check-in.

LIMITATION OF LIABILITY – In no event shall the owners, agents or any other representative of Casa de Cooper be responsible for any direct, indirect, special or consequential damages even if the owner’s agents or any other representative of Casa de Cooper are informed about their possible existence. The fullest extent permitted by law, I hereby waive any rights I may have to sue the owners, agents and any other representative of Casa de Cooper with respect to personal injury or property damage suffered by myself, family members or any other person who may be a member of my party and hereby release the owners, agents or any other representative of Casa de Cooper from any liability for such injury or damage.